Got questions? 


  1. Can I donate food items?

At present we don’t accept food donations simply because: We have crafted the content of the food parcels to ensure the meals are nutritious and has maximum appeal across the board. (so no marmite!) We have added nutritious tasty food and small treats. Accepting food donations will mean

  • that one of us will have to quality check each item to be sure its not out of date- It would necessitate extra hours for someone to just quality check the 3.5 tonnes of food that make up the food parcels we send out each fortnight! We are all working people and do this in our free time.

  • It makes it tricky to ensure each food parcel is uniform. At present, for ease and speed, we try to give every single food parcel the exact same contents which we buy in from Fareshare. The only families that get any different content are the families with babies who also receive nappies and baby milk.

You can donate towards the food shopping here. Thank you!


2. I'm not Christian, can I still get a food pack?

Absolutely! And neither are 75% of our volunteers. What you believe in or not has nothing to do with it. Regardless of your beliefs, if you need some food for your family, you certainly can have one. 


3. How do I get one of your parcels?

To receive a parcel, get in touch with your children’s school and ask them to contact us. We liaise with headteachers, deputy head teachers, family support workers, teachers, pastoral care officers.


4. My child is not yet in school? How can I get a food parcel?

If your child is not yet of school age and you would like a parcel, you could ask the following people to get in touch with us at to request for you to be added to the list.

  • Your nursery manager: If they attend nursery under the free 15 hour govt scheme

  • Your local councillor (every location has one) or

  • Your GP or community midwife.


5. What is the foundation about? What makes you different from food banks? I'm not sure I qualify?

We work with schools to bring the food parcels to you. If your child qualifies for free school meals, we work with your school to provide them with a food parcel for you too. Hunger doesn’t end at school pick up time.


6. Can I contact you directly to request a food parcel?

Unfortunately not. We do not want to  be in the position of deciding who gets a parcel or not. Also we prefer to allow our beneficiaries the dignity and choice to remain anonymous to us or get in touch if they want to say thanks. Entirely up to them. We understand that some people may struggle with people knowing they are in difficulty.


7. Can you cover my school?

Yes, just ask a member of staff from your school to get in touch with us to be added to the list.


8. Can I volunteer?

Yes please. So long as you have 2-3 hours to spare every fortnight, please email and put the word “Volunteer” in the subject line. 


9. I have more questions you didn’t answer, what can I do?

Contact us! And if it’s a question we are asked multiple times, we will add it to this FAQ.

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